More than scientists: How message and messenger attributes influence viewers’ climate change intentions
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PLOS One | https://doi.org/10.1371/journal.pone.0331672 September 10, 2025 14 / 20 climate change because it’s a people issue” and “we have the duty to think about our actions” to left leaning audiences. Similarly, achievement-related messages, such as “it’s human nature to be problem solvers” and “food systems…... present many mitigation opportunities”, may be better targeted to right leaning audiences. Another promising approach is to craft climate change messages to target audiences across the political spectrum. For example, a video that con- tained the phrases “we know what to do’ and “we have the technology to make changes” scored high on both affiliation and achievement-related language, which offers potential to motivate both left and right leaning audiences to take climate mitigation action. Our finding that messages employing more analytic/authentic language, clout and positive emotional tone had no impact of climate change motivation in our viewers was surprising given that previous studies have found LIWC sum- mary variables to be predictive of positive viewer responses [48, 49, 52]. For example, previous studies that found that messages characterized by analytic thinking were more educational [48] and persuasive [52]; those with clout were fascinating, informative and persuasive [48]; and those with positive emotional tone and authentic styles were more popular [49]. One possible explanation for the apparent discrepancy between our weak message findings relative to previous LIWC
research is that our research focused on motivation to take climate action, whereas most previous studies assessed various dimensions of viewer positivity towards the message. It is quite possible for messages to be likeable but not motivating. The absence of a significant effect of message attributes on climate motivation may also stem from. Previous studies that looked at the influence of video messages or talks on engagement and persuasion, focused on messengers who have gained some experience or are practiced in public speaking. For example, Ozmen and Yucel [49] and Mackrill et al. [48] analyzed TED talks and found significant effects of the LIWC summary variables on viewer engagement and persuasion. TED talk speakers are generally required to follow the recommended guidelines for giving a talk, which will often include infographics and other media aids. Comparatively, most MTS videos included a frontal shot of the scientist explaining the personal relevance of climate change to them, although a few also included some visuals. Speakers are also recommended to practice their speech multiple times before they go on stage. The formal stage setting of TED talks with the presence of an audience “in-house” possibly also emphasizes the importance of communicating the ideas for the speaker, rather than simply talking about it. Studies comparing online videos and live TED talks have observed that the presence of a live audience in the latter, breaks down speaker/audience barrier [88] and improves engagement in
recorded TED talks compared to other YouTube science videos [89]. Similarly, other studies that found significant effects of the above-mentioned variables, analyzed tweets by Olympians [50] and online advertisements of pet adoptions [51]. Both message sources likely had experts in communication and public relations who created or at least edited these mes- sages. Their expertise might have added other persuasive elements to the messages that were not present in the MTS videos in our sample. Another plausible explanation for the relatively modest message effects observed in this study may relate to the sam- ple’s pre-existing engagement with climate change. Participants were, on average, more highly educated than the general population, and their willingness to watch multiple science-based videos suggests a baseline level of interest or con- cern. Moreover, participants were informed during recruitment that the study involved watching videos related to climate change, potentially attracting individuals already oriented towards the topic. Prior knowledge and existing attitudes may have attenuated the impact of message framing, as individuals who are already well-informed or active on the issue may be less susceptible to further shifts in motivation or behavioral intention [90,91]. It is also possible that the brevity of the video messages limited their motivation potential. While short-form content aligns with contemporary media consumption patterns, particularly among younger audiences, a substantial portion of
our sample was over the age of 46—a demographic that may be more accustomed to and influenced by longer, more detailed messages. Prior research suggests that longer messages can exert greater motivational impact, particularly when addressing complex issues such as climate change [92]. Given that the videos used in this study were under
PLOS One | https://doi.org/10.1371/journal.pone.0331672 September 10, 2025 15 / 20 three minutes in length and designed primarily to personalize scientists rather than deliver in-depth information, it is plausible that message duration may have constrained the depth of engagement required to foster meaningful motiva- tional shifts. Messenger Attributes Along with the message itself, we investigated if some messenger attributes—age, sex, attractiveness, presenting in natu- ral setting or not and presenting with family members or not—influence viewers’ motivation to mitigate climate change. We expected more attractive messengers to be more persuasive and did not have specific directional hypotheses about the other messenger attributes we included in the study. Four out of the five messenger attributes on viewers motivation that we explored influenced viewers’ motivation to act on climate change—age, sex, attractiveness, presenting in natural setting or not. Having family members present in the video did not influence viewers’ motivation to act on climate change. Our prediction that more attractive messengers would be more motivating held true. This adds to the existing corpus of studies that found that attractive messengers are generally more persuasive [57–62,93]. Additionally, older, male messengers and those presenting the video in a natural setting were more motivating. This aligns with findings of Carli [63] and Sugimoto et al. [64] who found some evidence for male presenters to be evaluated
more positively. However, unlike our study, Sugimoto et al. [64] did not find any evidence of age on popularity of videos and Newman et al. [65] found the opposite effect of age, where younger males were evaluated more positively than their female counterparts, but the presenters’ age did not predict their voting intentions. Our findings also contradict that of Gheorghiu et al. [66] who did not find any effect of gender, attractiveness, or age of the speaker on perceived scien- tific quality and entertainment values of TED talks. It is possible that the lack of significant effects of messenger attri- butes in the Gheorghiu et al. [66] study is also a result of practice and application of other communication guidelines in TED talks, which possibly levels the playing field (to some extent) for messenger attributes. It might be an inverse rela- tionship to our study, where messenger attributes might have had a more significant effect because the message was missing the fine-tuning from application of communication principles. Additionally, as in the MTS videos scientists are explaining the ‘personal relevance’ of climate change to them, this might have played a role in personal characteristics (as opposed to scientific facts that may be less personal) being more effective in motivating climate-change mitigation behavior. Our study also provides evidence that the background setting (imagery) of the video has an effect on persuasion. A natural setting was found to be more effective in motivating viewers to take action against climate change. This adds to
the growing body of work on climate imagery that shows that the images themselves can influence motivation to mitigate climate-change [60,67,69]. However, the positive effect of a natural setting in videos might be specific to that pertaining to climate change. Limitations and Future Research This study has several limitations that should be considered when interpreting the findings. First, although we employed a large and diverse U.S. sample and used a broad selection of videos from the More than Scientists website, caution should be exercised in generalizing these results to the wider American population or to all forms of climate change communi- cation. Additional studies using similar methodologies but incorporating different sets of climate-related messages and messengers, are needed to evaluate the robustness of our findings. In particular, we advise against overgeneralizing our finding that the most motivating messengers were older, attractive males presenting climate messages in natural settings. Even if this pattern is replicated in future studies, it is essential to prioritize inclusivity and diversity in climate communication. The choice of messenger should be guided not only by effec- tiveness but also by broader societal and ethical considerations.
PLOS One | https://doi.org/10.1371/journal.pone.0331672 September 10, 2025 16 / 20 Second, while our study explored a wide array of message and messenger attributes, none of the LIWC-based mes- sage attribute variables significantly predicted viewers’ motivation to take climate action. However, this does not imply that message content is unimportant. On the contrary, prior research on climate message framing suggests that how a message is structured and conveyed can play a critical role in shaping motivation and engagement [13,94–96]. Future research should continue to examine the impact of message framing and content, identifying which types of messages resonate most strongly with different audience segments. Third, it is important to note that our primary outcome variable was motivation to act, not actual behavior. A substantial body of research highlights the well-documented gap between intention and action [97,98]. While enhancing motivation is a necessary step on the pathway to behavior change, it does not ensure that change will follow. Beyond the variables assessed in the present study, future research could more deeply explore the role of communica- tion style in motivating climate-change mitigation. This includes examining how the delivery of messages—particularly by individuals with varying levels of public-speaking skills—may influence outcomes. It is possible that oratory style and pre- sentation techniques have an even greater impact on motivation than content alone. Our finding that messenger charac-
teristics such as attractiveness, sex, and age influenced viewer motivation underscores the importance of these peripheral cues in climate communication. Finally, examining audience characteristics—such as levels of climate concern and receptiveness to various commu- nication styles and messenger traits—could yield additional insights. Segmenting audiences based on theoretical frame- works of human values, cultural cognition, or environmental worldviews [99–102] may also help tailor communication strategies to improve impact and relevance. Conclusions Effectively communicating climate change requires thoughtful consideration of not just the message itself, but also the characteristics of the messenger and the values of the audience. In this study, we examined how linguistic and messenger attributes influenced viewers’ motivation to act on climate change, and whether these effects varied by political orientation. While linguistic features such as affiliation and achievement framing had modest and politically contingent effects, mes- senger attributes—particularly age, sex, attractiveness, and setting—were far stronger predictors of motivation across the board. These findings offer important insights for designing climate communication strategies. Tailoring message content to align with the values of specific audience segments may enhance motivational impact, as may attending to the periph- eral cues that shape how messages are received. However, our results also raise important ethical considerations. For
instance, although older, attractive male scientists filmed in natural settings were found to be the most motivating messen- gers, reliance on this demographic risks perpetuating narrow representations of scientific authority. Future communication efforts should therefore strive to strike a balance between what is effective and what is equita- ble and inclusive, ensuring that diverse voices are represented in climate discourse. Promoting representational diver- sity not only reflects social justice priorities but may also help to broaden trust and engagement across a wider range of communities. Author contributions Conceptualization: Donald W. Hine, Keri L. Phillips, Michael J. Hine, Aaron B. Driver, Anthony D.G. Marks, Gary Phillips. Data curation: Donald W. Hine, Anthony D.G. Marks. Formal analysis: Donald W. Hine, Michael J. Hine, Wendy J. Phillips, Anthony D.G. Marks. Funding acquisition: Donald W. Hine. Investigation: Donald W. Hine, Michael J. Hine, Wendy J. Phillips.
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